Shipping

We ship to Ireland, the United Kingdom, and the European Union.

Orders are processed within 1–2 business days. You will receive tracking information once your order has been dispatched.

Shipping rates:

Free standard delivery to Ireland and the UK. All applicable VAT, customs duties and import charges are included in the price, so there is nothing extra to pay on delivery.

Please allow 3–5 business days for delivery within Ireland and the UK, and 5–7 business days for EU destinations. All duties and taxes are included for Ireland and the UK, so there are no surprise fees on delivery.

Returns

If you're not satisfied with your purchase, we accept returns within 14 days of delivery. For hygiene and safety reasons, products must be unopened, unused, and in their original sealed packaging.

To initiate a return, please contact us at hello@studioneutralskincare.com with your order number.

Once your return is received and inspected, please allow 5–7 working days for the refund to be processed to your original payment method.